This Privacy Policy explains how Alteration Artistry processes personal data in connection with garment remodelling, upcycling, alterations, and related website interactions.
We process personal data on lawful bases that may include performance of a contract, steps taken at your request before entering a contract, compliance with legal obligations, and our legitimate interests in operating and improving the workshop. Where required, we rely on consent for specific optional processing.
If you are located in the European Economic Area, your personal data is processed under the GDPR where that law applies to our activities.
Where the GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to receive a copy of certain data in a portable format. You may also withdraw consent where processing is based on consent, without affecting prior lawful processing.
Subject to applicable law, you may request access to your data, correction of inaccurate information, deletion in appropriate cases, restriction of processing, or objection to certain processing. You may also raise concerns with the competent supervisory authority if you believe your rights have been affected.
To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or issue involved. We may ask for information needed to verify your identity and to locate the relevant records before responding.
We retain personal data for the period necessary to manage inquiries, complete projects, maintain business records, and meet legal or accounting obligations. When data is no longer needed, it is deleted, anonymised, or archived in a limited form where retention is required by law or for legitimate recordkeeping.
If we make material changes, we will update the policy text and may provide additional notice where appropriate. The version in effect is the one published at the time of your visit or interaction, unless a later notice states otherwise.
We use personal data to respond to inquiries, assess garments and materials, prepare quotes, manage bookings, carry out remodelling or alteration work, arrange collection, process payments, maintain records, and communicate about the status of a project. We also use limited data to operate and secure the website, handle support requests, and meet legal, accounting, and compliance obligations.
We may share personal data with payment processors, communication providers, hosting or technical support providers, and other operational partners that assist with bookings, recordkeeping, or site maintenance. These parties are expected to use the data only for the services they provide and to protect it appropriately.
We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, protect our rights, or support the establishment, exercise, or defence of legal claims. Any disclosure is limited to what is reasonably necessary for the relevant purpose.
We may collect identification and contact details, project details, communication records, booking information, payment-related information, and images or descriptions of garments and materials. Where relevant, we also process fit preferences, alteration instructions, and notes from assessment or collection.
We receive data from project inquiries, contact form submissions, email or phone communications, workshop visits, and the assessment process. We may also generate internal notes, quotes, scope records, and service history from our own handling of the project.
We may use strictly necessary cookies to support site operation, preference cookies to remember basic settings, and analytics cookies to understand general site use. Cookies may be session-based or persistent depending on their function.
Where cookies or similar technologies are used, you can manage them through your browser settings and, where available, on-site controls. Blocking some cookies may affect form submission, session continuity, or other basic site functions.
Use the contact details below for privacy questions, rights requests, or policy-related correspondence.
